Shipping Policy: 

Processing Times

We process all orders within 1–2 business days after payment is received. You’ll receive a confirmation email with tracking details once your order has shipped.

Where We Ship From

We ship from local warehouses in:

• United States
  
• European Union (Netherlands)
  
• Australia
  
• Canada
  

Estimated Delivery Times

• United States: 3–5 business days
  
• European Union: 3–5 business days
  
• Australia: 2–5 business days
  
• Canada: 2–5 business days
   Delivery times are estimates and may vary based on your location, order size, and courier delays.
  

Shipping Costs

Shipping rates are calculated at checkout based on your delivery address. Free shipping promotions will be clearly stated on the product or checkout page when available.

Taxes & Duties

For orders shipped from our local warehouses, all applicable taxes and duties are included in the checkout price.
If you order from outside these regions, you may be responsible for import duties, taxes, or fees charged by your country.

Order Tracking

Once your order has shipped, you will receive a confirmation and tracking link via email.

Delivery Guarantee

We aim to deliver within the estimated timeframes above. If delivery is delayed beyond 30 days from your order (unless you agreed to a longer period), you are entitled to cancel your order and receive a full refund.

Your Rights

Our policy does not affect your rights under local consumer laws, including:

• UK & EU: Right to cancel and return within 14 days of delivery.
  
• Australia: Rights under the Australian Consumer Law for faulty goods.
  
• Canada: Applicable provincial consumer protection laws
  

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery window, please contact us at hello@getbrick.app and we’ll help track it or arrange a replacement/refund.